Return Policy

Return Policy:

We want you to be absolutely thrilled with your purchase from Heartbound Book Shop. If for any reason you're not completely satisfied, we gladly accept returns within 7 days of purchase with a valid receipt.

Conditions for Returns:

• Returns must be made within 7 days of the purchase date.
• A valid receipt or proof of purchase (i.e. Name, phone number, email address or order number) is required for all returns.
• Please ensure the item is in its original condition.
• To initiate a return, contact us at orders@heartboundbookshop.com.
• Please note that shipping costs for returned items are the responsibility of the customer unless the return is due to a mistake on our end.

Refunds:

Upon receiving the returned item and verifying its condition, we will issue a refund to your original payment method.

Our goal is to ensure your experience with Heartbound Book Shop is nothing but exceptional. If you have any questions or concerns about our return policy, please reach out to us—we're here to assist you!